Sales & Product Inquiries

Need help choosing the right 3D printer accessory? Contact our sales team for product information, compatibility questions, and bulk purchase inquiries.

For product recommendations, please include your printer model and the name or link of the accessory you are considering. For bulk inquiries, please also include the quantity and destination country.

Technical & Order Support

Have a question about installation, troubleshooting, or an existing order? Contact our support team with the details below so we can better understand your request.

Please include the following information where applicable:

  • Your order number
  • Your 3D printer model
  • The product name or product page link
  • A clear description of your question or issue
  • Photos or a short video when contacting us by email

Business Hours

Monday–Friday, 9:00 AM–6:00 PM
China Standard Time (UTC+8)

Please keep the time difference in mind when contacting us from outside China.

Company & Fulfillment Information

Call3D Inc. handles global operations and technical support. Call3D (HK) Trading Limited manages global trade contracts and payments. Our core warehouse and logistics center is located in Shanghai, China, with orders dispatched from Shanghai.

Send Us a Message

You can also use the contact form below for sales, technical support, order assistance, or bulk purchase inquiries. Please enter your email address carefully so we can reply to your request.

Contact form